Do you have any questions about your order or our products? Please feel free to contact us via the contact form. We will do our best to respond within 24 hours.
Contact form
Frequently Asked Questions
► How do I know if my order has been shipped?
As soon as your order has been shipped, you will receive an email with confirmation and tracking information (if available).
► What if my order hasn't arrived?
Has it been more than 12 business days? Contact customer service and we will help you right away.
► Can I return my order?
Yes, you have 14 days from receipt to register a return. The product must be unused and in its original condition.
► Do I have to pay for return shipping?
Yes, the cost of sending a return back is the customer's responsibility.
► How do I register a return?
Please send us an email with your order number and reason for return. We will then send you the return address and instructions.
► What if my product is damaged or incorrectly delivered?
Contact us within 48 hours of receipt and we will quickly find a suitable solution.
► What payment methods do you offer?
You can safely pay with Visa, Mastercard, Klarna and other popular methods (depending on country).
► I have not received any order confirmation, what do I do?
Please check your spam folder first. Still nothing? Send us an email with your full name, email address and order number - we will help you right away.
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